Transit Supervisor

Posting Number

R-079638

Job Type

Full

Department

Transportation Services

Major/Essential Duties of Job

Supervision- In the field, supervises all activities, which may require working in all types of weather. Responsible for reconnaissance of traffic situations and operational stability that may influence driver movements to help ensure efficiency; time and space out buses and assist drivers and customers with any questions they may have about routes, procedures, and operations. Keeps track of missing bus stop signs for replacement. Monitors effectiveness and efficiency in customer service and operational soundness. Assumes ownership of projects. Supervises and monitors drivers for adherence of policies and procedures to include ensuring that all State laws, University rules, Transportation Services policies, and expectations are being adhered to. Documents and distributes action forms to drivers. Maintains Manager’s Notes on all employees. Responsible for approving time worked and leave requests for full-time and part-time drivers. Expected to drive, dispatch, mobile supervise, and train new drivers. Administration- In the office may be required to stand and sit for long periods while serving as the coordination point of contact between the shop, Transit Office, and supervisors in field. Monitors activities at the Transit Office and on the lot. Inputs all necessary data entry required by management to include charter assignments, passenger counts, driver memos, and information to be placed on “A-Frames”. Sorts all incoming and outgoing mail, reroutes to appropriate manager, shop, or facility. Updates the route board, desktop paperwork, and charter summary sheet for changes to charters, routes, and downed buses as changes occur. Assigns buses. Processes all incoming maintenance sheets. Issues vehicles to staff for use. Distributes charter paperwork to drivers, informs them of bus assignment and answers questions. Ensures paperwork is properly completed and processed in a timely manner. Coordination- Monitors all radio traffic. Monitors and updates the daily log of information such as all necessary events including late drivers, no shows, any abandonment of workstations, sick drivers, bus swaps, mechanical problems, and discipline issues. Coordinates between the office and field for driver shortages, lates, sicks, no shows, abandonment of workstations, deployment plans, bus swaps and other policy issues. Distributes to drivers their route folders, bus assignment information, passenger counts, radios to vans, maps, credit card packets, window signs, etc. Department Objectives/Customer Services- Transportation Services is committed to providing courteous, responsive, quality service to our customers by fostering a respectful, positive, and welcoming environment for all. Employees are responsible for the following: representing the department to internal and external customers by actively supporting Aggie Core Values; maintaining 100% “on time” compliance with all university required training for all employees; approving time worked and requesting appropriate leave in a timely manner; reading and responding to e-mail; reviewing/reading information listed on the department intranet; performing assigned tasks in a safe manner and utilizing personal protective items/equipment as appropriate or instructed by supervisor or department; reporting unsafe actions or conditions to supervisor immediately and supporting and following unit/department safety guidelines, practices and policies. Persons in this position will be required to drive state vehicle to travel to various parts of campus and are considered essential when the University declares an emergency, campus closure, class cancellations, etc.

Occasional Duties

Required Education and Experience

High school diploma or GED, or equivalent combination of education and experience. Four years of related experience including two years of related supervisory experience. Valid vehicle operator’s license and good driving record. Must be able to obtain State of Texas class “B” vehicle operator’s license (Commercial Driver’s License with passenger endorsement and air brakes endorsement) within 60 days of employment.

Preferred Education and Experience

High school graduation supplemented by completion of formal or practical vocational training or Associate’s degree or any equivalent combination of training and experience. Supervisory experience with a transit agency. Ability to use a computer well and have excellent communication skills, ability to handle busy phone, 2-way radio and office traffic, and to perform time-critical tasks reliably.

Comments to Applicants

This position will be covered by DOT regulations and be in a random drug and alcohol testing pool. Must be able to work in all types of weather; standing and sitting for long periods of time; required to work some nights, holidays and weekends; and possibly rotating shifts. Ability to multi-task and work cooperatively with others. Must be computer literate and have excellent communication skills; ability to handle busy phone, 2-way radio and office traffic, and to perform time-critical tasks reliably.

Salary

$31.56

Pay Basis

HourlyHourly

Position Type

Budgeted

Location

College Station, TX

Security Sensitive
(Employment in a position designated as security sensitive will be contingent on the results of a criminal background check at the point of hire.)

Yes

Is this position restricted by the Patriot Act?

No

Is this position D.O.T. regulated?

Yes

EEO/AA Statement

Texas A&M University is an equal opportunity, affirmative action employer committed to diversity.

Transportation Services has been continually updating our business practices to align with the local, state and federally mandated health guidelines so employees and visitors are as safe as possible during in processing. These adapted processes and procedures, including the implementation of remote Zoom meetings, allow us to minimize in-person physical contact as much as possible.